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Return and Refund Policy

Each RM Jewelry piece is carefully crafted and often made to order.

Due to the nature of our products, returns and refunds are reviewed on a case-by-case basis and are only considered if the item arrives defective or damaged.

If you receive a damaged or defective item, please contact us within 1 day of delivery with clear details and images so we can assist you.

Exchanges
Exchanges may be considered for defective or damaged items after evaluation.

Shipping Costs
Approved return or exchange shipping costs are the responsibility of the customer.

Exceptions
Custom-made or personalized items are only eligible for return or exchange if a defect or damage is confirmed.

Contact
For any questions, please contact us at rmjewelry7@gmail.com.

Last updated: 25 Dec 2025